If you have any questions, please contact us at  info@manicmerch.com. Our hours of operation are 9:00 am to 5:00 pm Eastern time. 

Most orders ship within 72 hours, and the tracking number will be emailed to you directly.

If you do not receive a confirmation email for your order, please check your spam folder.

Orders in the United States are shipped via USPS, unless you specify otherwise.

International orders typically arrive in 2-4 weeks, though some may take longer.

Please note: Customers living outside the United States 
If products are shipped outside the United States, the recipient is responsible for any and all import taxes, tariffs, and duties levied by customs, the government, or any other authority of the destination country. If you have any questions about this, please contact us before ordering. 

Charges will show up as Manic Merch on your credit card statement.

Return Policy:
We have a 30-day return policy, meaning you have 30 days from receipt to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@manicmerch.com.
Please note that returns will need to be sent back to the following address: 
Manic Merch RA# (provided), 2017 Teall Ave, Syracuse, NY 13206

Items sent back to us without first requesting a return may not be accepted. 

Thank you!